Expert Coffee Consultancy for Cafés, Coffee Shops & Hospitality

From menu optimisation to workflow redesign, our consultancy helps you serve better coffee, improve customer experience, and increase profits.

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Is Your Coffee Business Reaching Its Full Potential?

Even great coffee shops face challenges:

Inconsistent quality between baristas
Slow service times during busy hours
Low weekday sales compared to weekends
Missed upselling opportunities at the till
No seasonal menu items to create urgency
Unengaged or untrained staff
Inefficient workflow wasting labour and time

These issues can cost thousands annually — without you realising.

Call 01743 830000 | [email protected]

From Problem to Profit – Our Proven Process

1. Discovery & Audit
On-site visit to review setup, menu, service flow, staff engagement, and customer experience.

2. Bespoke Action Plan
Step-by-step recommendations to improve quality, efficiency, and profitability.

3. Training & Implementation
Hands-on training, workflow adjustments, and ongoing support for lasting change.

Results You Can Measure

We’ve helped coffee businesses across the UK achieve:

+10–20% ATV in just weeks
Reduced wait times in peak service
Improved repeat business with a better experience
Happier, more confident staff
Consistent, high-quality coffee
Menus that drive higher spend

“The consultancy sessions were a real eye-opener. We thought we were doing fine, but Kev and the team spotted quick fixes that improved speed and consistency straight away. Our customers have noticed the difference — and so has the till.”

Laura M., Café Owner, Bristol

Consultancy That Includes Expert Barista Training

Great coffee isn’t just about equipment and menus — it’s about the people serving it. As part of our coffee consultancy, we can deliver professional barista training for you and your team.

Our training covers everything from espresso dial-in and milk texturing to workflow efficiency and customer service skills.

Why it matters:

Improves drink quality and consistency
Speeds up service during busy periods
Boosts staff confidence and morale
Creates a better experience for your customers

Discover Our Full Barista Training Program

One café came to us with weekend trade booming but weekdays slow. In 5 weeks, our consultancy and menu changes lifted their ATV from £9.01 to £10.63 (+18%) — without extra labour. Seasonal specials became their best-sellers, and weekday traffic rose steadily.

Why Choose Iron & Fire Consultancy?

10+ years in UK speciality coffee
Proven results increasing café revenue and efficiency
In-house roasting expertise for better flavour
Full-service partner: coffee supply, machines, training & support

“Iron & Fire gave us a complete plan to turn things around. From reworking the menu to training the team, every step made sense and delivered results. Our weekday sales are now up 15% and service runs far smoother.”

James R., Coffee Shop Manager, Manchester